As a space provider, you are not permitted to use your business name, logo, or contact information within your space profile or when communicating with a guest through messaging. Our platform is created to advertise and market your space so that a guest can have their own experience with his/her own booking, not by solely focusing on the business with which it takes place.
You are allowed to put an authentic and friendly profile picture in your account because we believe that guests feel more comfortable messaging hosts when they can put a face to the name, and our goal is to continue to build this type of personal trust in the marketplace, as it leads to more inquiries and bookings. Keep in mind that your business' logo or watermark are not allowed to be used as a profile photo or as part of your listing's photos.
For security and insurance purposes, we cannot allow space providers to encourage guests to start communications outside our platform. When we would do this, it would take away our ability to assist in the event of a dispute and it could result in the removal of the host from the marketplace.