Being a great host requires communication, transparency, and commitment. It all starts with your listing, so take care when crafting your description and uploading photos so that guests can have an accurate perception of your space.
Always be sure to respond to booking requests, questions, and concerns promptly and honestly so that your Spacebase interactions are enjoyable and efficient. Finally, honor all of your reservations and familiarize yourself with our cancellation and refund policy.
When the customer arrives at your space, be polite and welcome them as your guest. If the room is well-prepared and organised, the customer will feel most comfortable.
Some Spacebase tips:
- Write the WiFi information on the board
- Indicate which company booked the space/the room to help the customers finding their own room
- Explain how to use the coffee machine/the projector if it is a specific one