The best way to connect with guests is through the messaging tool on the Spacebase platform. You can easily send messages from your account on our website.
If there is an urgent matter, please contact the Spacebase Operations team who will assist and connect with the guest.
After the booking is complete, the guests will have the opportunity to review the space and you can also give us feedback about the guests. Reviews are an invaluable part of building trust between guests and hosts in our marketplace, so we would appreciate it if you could honestly communicate about your experience.